Zen Ocre

Descripción Información Devoluciones Pieza hecha a mano por artesanos en Colombia La pieza ZEN por Oropendola representa un trabajo artesanal hecho a mano usando hilos de algodón encerado creando patrones aplicando la tecnica de macrame con nudos y amarres con herrajes en resina y latón bañados en oro de 24K. Esta es una pieza de lujo artesanal, el resultado de un trabajo en equipo entre una diseñadora y un grupo de artesanos creando piezas únicas. Información de cuidado: Esta es una pieza tejida a mano, por lo tanto se debe cuidar de ella. Evitar contacto directo con perfume y otros productos que contengan alcohol. Garantía: Garantía de 45 días por daños de producción. En caso de tener algún inconveniente con tu pieza, puedes devolverla a nuestras manos para hacer el control respectivo. Tiempo de producción: 15 días laborales después de su compra. El tiempo de espera puede ser menor si la referencia se encuentra disponible. Material de fabricación: Las piezas son hechas a partir de una aleación de cobre y zinc con baño en oro de 24k y tejidos con hilo de algodón encerado. Tallas Disponibles: 4, 6, 8 y 10. RETURN POLICY You can return all items sold on the website (unless stated on product page). In order to receive your refund, contact our customer service at hello@eldoradoart.com up to 14 after the receipt of your purchase to receive further instructions. Returns requested after two weeks or with no previous notification are not eligible for refund. RETURN STEPS: Contact our customer service team within 14 days upon receipt Receive the Return Authorization Number and place it inside the package with the invoice and product. Make sure to place all items returned with original packaging and tags (please refer to item conditions for full refund) Ship it back to our offices using your preferred shipping service (with tracking) within 7 days after receiving your Return Authorization Number : CALLE 100 #8A-55 OFICINA 601 TORRE C WORLD TRADE CENTER BOGOTA. After receiving and inspecting your return, our team will contact you and issue a refund in the original method of payment ONLY. Come back and shop again ;) PRODUCT CONDITIONS FOR FULL REFUND:   Item(s) must be unused and unwashed in the exact same condition as shipped and without any sign of usage; The product(s) must be returned with original packaging: branded boxes and dust bags are also part of the product and should be returned as well; All tags should be in its original place; All items should be returned in the original shipping package for proper protection during delivery. If all the above conditions are not met, you may not be eligible for full return. In that case, you will have the option of receiving the product back at your own expense. If you refuse to have it returned, we reserve the right to keep the product and the original amount invoiced.  All refunds are made on the original method of payment only and may take up to 14 days to be disclosed on your bank statement. Once the refund is issued, you may contact your bank directly for more information.