The Winning Edge: The Art and Science of the Interview

Authors: Dian L. Williams, Ph.D., RN, LNC, DF-IAFN  ISBN-13: 978-1-936360-45-1 ISBN-10: 1-936360-45-4 Copyright Date Ed: January 4, 2019 Pages: 256 Binding Information: Softbound Size: 6 ✕ 9 inches (US) This book on cultural considerations in interviewing is written at a time in the United States of extreme polarization of political views, lifestyles, and philosophies. Our society has divided itself into ‘us’ and ‘them’ and people with opposing points of view, cultures, races, or religious affiliation are looked upon with suspicion and talked about with disrespect. Questioning a stranger is never easy and many of us have difficult jobs interviewing very challenging and sometimes downright frightening people. This book is intended for use in upper level undergraduate and graduate courses as well as by mental health and criminal justice professionals. It is less a ‘how-to ask questions’ book than a way to bring an advanced level of understanding about communication across cultures and topics. Chapters Chapter 1: Theories of Communication Chapter 2: Culture and Communication Chapter 3: Interviewing Across Life Stages and Cultural Influences Chapter 4: Theories of Criminology Chapter 5: Methods of Interviewing Chapter 6: Eyewitness Testimony Chapter 7: Understanding Mental Status Chapter 8: Warnings and Confessions Chapter 9: Influence and the Interview Process Chapter 10: Substance Abuse and Substance Abusers Chapter 11: Domestic Violence Victims and Abusers Chapter 12: The Ethics of Interviewing Table of Contents Acknowledgements Dedication Preface Chapter 1: Theories of Communication Fundamentals Communication Distortion Principles of Communication The Communication Process Communication Barriers and Other Considerations Listening Chapter 2: Culture and Communication Non-Verbal Communication Culture and Communication Cultural Aspects for Interviewer Consideration Gender and Sex Touching Language Eye Contact Chapter 3: Interviewing Across Life Stages and Cultural Influences Logical Thinking - Social Learning Theory - Psychoanalytical Theory - Moral Development Theory The Importance of Culture Chapter 4: Theories of Criminology Biology as Destiny: Biological Theories Poverty as Destiny: Social Structure Theories - Strain Theory - Delinquency Theory Values and Destiny: Social Learning Theories - Social Control Theory Personality and Destiny: Psychological Theories - Moral Development Theory - Antisocial Personality Theory Chapter 5: Methods of Interviewing The Roots of Misunderstanding Positive Interviewing: The First Steps The Interviewing Process: Asking the Questions - Closed Questions - Open Questions - Projective Questions - Swing Questions - Indirect or Implied Questions - Questions of Scale Nondirective Techniques - Silence - The Paraphrase - The Summary Statement Directive Techniques - Interpretation - Reframing - Confrontation - Saving Face Some General Reminders, Points and Tips for Interviewers Chapter 6: Eyewitness Testimony Variables Related to Eyewitness Testimony - Gender and Age - Race - The Eyewitness Event Variables - The Role of Memory Chapter 7: Understanding Mental Status Police Interviews Assessing Suicide Potential Chapter 8: Warnings and Confessions Miranda Warnings and Confessions Concerns about Interrogation of Juvenile Suspects False Confessions Chapter 9: Influence and the Interview Process Understanding How Memory Works Eyewitness Concerns - The Role of Gender - The Role of Age Suggestibility and Memory Retrieval - The Role of Race The Identification Process Chapter 10: Substance Abuse and Substance Abusers Opiates - Trafficking Heroin Across the World Drug Trafficking Overview The Profile and Consequences of Heroin Addiction Cocaine - A Brief History of Cocaine - The Effects of Cocaine - Crack Cocaine Prescription Drug Abuse Marijuana Methamphetamine Fentanyl Alcohol - Prohibition - Alcohol and Crime - Patterns of Drinking - Genetics and Drinking - Alcohol Absorption - Impact on the Body and Mind - Fetal Alcohol Syndrome (FAS) - Culture and alcoholism Assessment Tools and Interview Questions Motivational Interviewing Chapter 11: Domestic Violence Victims and Abusers Police and Domestic Violence Response Cultural Aspects of Domestic Violence Alcohol Abuse and Domestic Violence Sexual Assault and Domestic Violence Explaining Domestic Violence: The Abuser Explaining Domestic Violence: The Victim The Domestic Violence Pattern Effects of Chronic Abuse Domestic Violence and Children Interviewing the Abuser Interviewing the Victim Documenting Abuse Chapter 12: The Ethics of Interviewing Ethical Systems - Deontology - Teleology - Ethics of Care - Religion Ethics in the Workplace Interviewing by Flawed Technique The Rule of Law and Confessions Types of Lies in Policing Concluding Comments Glossary of Terms References About the Author Index