3-Year Warranty

chat-link text="start a live chat"], or send us an email. Our office hours are Monday through Friday from 6am to 4:30pm PST. A Customer Care Representative will provide you with a Return Merchandise Authorization (RMA) number and instructions on how to receive your replacement product. The Fine Print: Protection Plans must be redeemed by the original purchaser and only covers products purchased directly from Ultimate Bark Control. Pictures of your product may be requested before the warranty can be processed. Protection Plans do not reset when you receive a replacement. These plans, including accident coverage do not cover lost or stolen merchandise. Protection Plans are only available for purchase within the first 60-days of your purchase. Customer service needs to be contacted for post purchase of our warranties. No more than 2 replacements sent within 1 calendar year, unless otherwise approved by a member of Ultimate Bark Control or Good Life Inc customer service. Warranties are not combinable with Discounts offered on Ultimate Bark Control. Warranties are non-refundable, and do not fall under our 60-Day Money Back Guarantee. Good Life Inc. reserves the right to cancel, limit or deny protection plans without notification. For additional questions or concerns, contact us!