Video Service Desk

Are you looking for ways to retain customers and increase profits? Look no further than a live voice and video chat button for your website visitors. With this feature, you will receive notifications for all incoming calls, including the ability to seamlessly convert into video calls. You can also monitor all call and agent activity within the dashboard, ensuring maximum efficiency. And if you happen to miss a call, the customer will be given the option to schedule a convenient time for you to call them back and close the deal. Implementing this service on your website will improve customer satisfaction and ultimately boost your bottom line. Key Features: Unlimited audio and HD video calling Unlimited file sharing and video sharing Screen sharing, whiteboard, chat, polls, emojis and more Route calls from multiple websites Call notifications on your smartphone Custom contact forms Agents real time monitoring Drive more business by converting web visitors into customers and retaining them forever. Your company’s logo and brand colours will be on display with the Video Service Desk. You can customize everything from position, size of button text to ensure it matches what you need! Dynamic contact forms allow you to capture all the necessary information for your business, no matter if you are online or not. Powerful Admin Controls: join an ongoing meeting for quality and training! Intelligent Automatic Call Routing Having different buttons on your website can help you reduce the amount of time spent waiting for calls. The call will be automatically assigned to whichever team is best suited, depending on where it came from! Custom Form Fields and Branding Video Service Desk has a customizable design with your logo, so you can show off the look and feel of your brand. That’s pretty cool! Call Notifications On Your Smartphone The customer will be asked for their preferred call back date and time so you can close the deal!