Very Important Camper Program

🎯 VIC is Your Camp Safety Net Something went wrong? You become our top priority. We'll get your replacement item and ship it out to camp same day. Why Use VIC? You forgot to pack an item An item got lost at camp An item broke How It Works Submit your request using our online form. We ship your order (usually same business day) and send you tracking info automatically. What You Pay Subscription: $1.99/month or $20/year (includes 160 FREE Name Labels annually—save $43.87 compared to monthly) ESC items: Product cost + shipping Other vendors: Product cost + 10% fee + shipping (We'll use our inventory when possible to save you the fee!) Damaged ESC item? See our return policy—you don't need VIC for that. Annual Bonus: FREE Name Labels Annual subscribers get FREE 160-count name labels immediately and at every renewal. You'll receive an email with a link to personalize them. Save $43.87 compared to monthly. Choose Your Plan: Monthly: $1.99/month Annual: $20/year (Get FREE Name Labels! Save $43.87 compared to monthly) Why Choose VIC over DIY? You could handle this yourself, but we're faster. We know camps, understand mail room policies, and offer real customer support—not bots. We know camps — Mail room policies, allowed items, proper addressing Faster fulfillment — Especially during peak season Real support — People who understand camp life No expiration — Cancel anytime through your account Already a VIC Member? Fill out the request form or call 1-800-535-2057. VIC Service: Frequently Asked Questions What items are covered? Anything camp-related! Sleeping bags, backpacks, toiletries, clothing, camp trunks, flashlights, water bottles—you name it. We'll source camp-approved items and get them shipped fast. How do I submit a request? Once you're subscribed to VIC, fill out our quick online form with your item details and camp information. Our team reviews every request within 1-2 business days. How much does it cost? The VIC subscription is $1.99/month or $20/year (annual includes FREE name labels that renew every year!). For replacement items, you pay the product cost plus shipping. If we source from another store, there's a 10% fee. If an ESC item arrived damaged, we cover both replacement and shipping. Can I choose my shipping speed? Yes! When we create your custom checkout, you'll see shipping options and can select the speed that works best for you. Expedited shipping is available for urgent needs. What if you can't find the item I need? We'll do our best to source exactly what you need. If we can't find the exact item, we'll reach out with alternative options. We have access to multiple suppliers and always prioritize camp-approved items. Does this subscription expire? No expiration! Your subscription continues monthly or annually until you cancel. Cancel anytime through your account portal. What about the free name labels? Annual subscribers receive FREE 160-count name labels immediately upon subscription and again at each annual renewal. Save $43.87 compared to monthly! After subscribing, you'll receive an email with a link to personalize and order your labels. When will I receive tracking information? Once your item ships, you'll automatically receive tracking information via email. No need to follow up—it's all handled automatically! How is this different from ordering on Amazon? We specialize in camp gear and know what's allowed at different camps. Plus, we offer real customer service, camp-friendly shipping addresses, and faster fulfillment during peak camp season. Where do you ship to—camp office or cabin? Most camps accept deliveries at a central office or mail area. We'll address the package according to the camp's policy and add the camper name, bunk/cabin, session, and any required labels.