Understanding Emotional Intelligence

Learn three basic strategies for handling stress with emotional intelligence: 1. Become aware of your emotions. 2. Self-regulate your emotions. 3. Recognize and empathize with the emotions in others.  This short, tightly-scripted 15-minute training film with Daniel Goleman uses actors to illustrate the teaching points. Goleman turned the world of corporate training upside down when he introduced this ground-breaking idea: That knowing how to relate to others by controlling one’s own emotions and effectively dealing with the emotions in others is THE key to success in the workplace. This video makes the perfect introduction to this still radical idea and the science behind it. Training kit comes with PowerPoint and leader's guide.