Texas Compliance Audit Checklist BUNDLE (Electric)

This PDF Texas Electric Compliance Audit Checklist Bundle details commission rules, statutes, regulations and/or docket decisions pertaining to operational requirements within the state. It is designed to ensure that employees and agents are informed of and compliant with state regulations. This bundle is offered at an exceptional 10% discount. * Content last verified January 13, 2022** ** Many administrative rules and statutory provisions remain the same year after year. Earth Etch regularly monitors for relevant rule and statutory changes that might impact our audits, guides, and other products. An older "last verified date" on an audit, guide or other Earth Etch product does not necessarily mean that content is inaccurate or outdated for your use. If you have any questions, please feel free to reach out to Earth Etch, and we'll be glad to answer them for you. General Provisions of Customer Protection Rules § 25.471 Privacy of Customer Information § 25.472 Non-English Language Requirements § 25.473 Selection of Retail Electric Provider (REP) § 25.474 General Retail Electric Provider Requirements and Information Disclosures to Residential and Small Commercial Customers § 25.475 Renewable and Green Energy Verification § 25.476 Refusal of Electric Service § 25.477 Credit Requirements and Deposits § 25.478 Issuance and Format of Bills § 25.479 Bill Payment and Adjustment § 25.480 Unauthorized Charges § 25.481 Disconnection of Service § 25.483 Electric No-Call List § 25.484 Customer Access and Complaint Handling § 25.485 Obligations Related to Move-In Transactions § 25.487 Procedures For a Premise with No Service Agreement § 25.488 Treatment of Premises With No Retail Electric Provider of Record § 25.489 Record Retention and Reporting Requirements § 25.491 Non-Compliance With Rules or Orders; Enforcement By the Commission § 25.492 Acquisition and Transfer of Customers From One Retail Electric Provider to Another § 25.493 Unauthorized Change of Retail Electric Provider § 25.495 Critical Load Industrial Customers, Critical Load Public Safety Customers, Critical Care Residential Customers and Chronic Condition Residential Customers § 25.497 Prepaid Service § 25.498 Prompt Payment Act § 25.482 Provider of Last Resort (POLR) § 25.43 Acknowledgement of Risk Comm Contracts § 25.499