Spray Gun Maintenance Service

Servicing & Maintenance - Please scroll down this page and read all instructions. (Very Important Information below - Please Read All) Your spray tanning equipment is likely to be an important part of your business, keeping it in good working order is essential to avoid costly downtime. At Maxi Mist we have our own in-house service agents for our full range of spray tanning equipment holding a comprehensive stock of consumables and repair parts. Our depot located in the Florida offers a state of the art equipped workshop and experienced engineers, make sure www.maximistspraytan.com is your first point of contact for all your spray gun needs. Our service network offers quick repair using GENUINE parts, we also offer a warranty service facility. Telephone support via phone call- in at no charge (ph: 727-834-9435) Fully trained service personnel Immediate troubleshooting via phone call- in at no charge (ph: 727-834-9435) In house repair/broken or wearing parts (Prepaid service charge, plus parts, and shipping, which incur extra cost)     This purchase is a gun cleaning and maintenance service only MISSING, DAMAGED, OR BROKEN PARTS COST REPLACEMENT ARE NOT INCLUDED IN THIS COST, AND WILL REQUIRE EXTRA PARTS COST If you know a part is broken or missing, Please email us at sales@maximistspraytan.com before purchasing this service to see if the requested parts are available, their cost, and to arrange payment - Failure to do this WILL delay your repair. When you buy spray tanning equipment from MaxiMist, you can be assured that you have not just bought the equipment but you have entered into a partnership offering a total one-stop-shop solution. This service Price includes; Full strip down of the spray gun Thorough cleaning of all parts using our patented organic gun cleaner replacement of worn seals/gaskets Most guns are able to be serviced in 3-7 business days of reception, depending on current Business volume If gun cannot be repaired, you will receive a $99 credit toward the purchase of a Replacement gun on the MaxiMist site. You will be charged a shipping cost on check out to cover the return shipping service for your gun using UPS GROUND to the listed delivery address. A prepaid UPS shipping label will be sent to you to send in your damaged gun - you MUST use this label for correct gun submission - No exceptions You may select a faster return shipping speed option, however this is for the repaired gun return shipping costs and speed only. This will not alter or change the Products actual "in house" Service time or speed. INSTRUCTIONS: After completing your purchase, simply mail us the gun which requires attention, using the UPS Prepaid Shipping label emailed to you. (please check your spam folder) Please include a copy of the paid invoice/receipt inside the box. Or a note listing: -receipt number, -First and Last Name, -complete return shipping address, -contact email and phone number -and Gun Problem Details. Purchase one Service Charge Package for each gun shipped in. Each gun requires a separate service purchase. A prepaid label from UPS will be emailed to you withing 48 business hours of gun service purchase. (one per each gun) - please check your spam folder 1) Please print out, and write a note on the back of the Invoice Receipt Copy (that is emailed to you) listing the problem in detail for our technicians. (this goes in your box) --- Items without a receipt or problem listed will be delayed in servicing --- If you cannot print this, please add a note into the box top with all requested information above. 2) Please also list/include your Return Delivery Shipping Address information, if this differs from the address on your receipt, and a contact phone number and email address. (we need to know where to ship the gun back to, and how to reach you with any questions) - this information must be in your box 3) Pack your gun (with its attached cup) carefully, make sure it is not full of solution.We are not responsible for damaged to equipment from incorrect packaging, or breakage in shipping. Do not include any extra parts. They cannot be returned. Please do not send your ProGun Hose Adapter. 4) Ship to the address below, using the prepaid UPS label sent to you on email. (we recommend shipping insurance, as we are not liable for lost or damaged packages) -The return label provided must be used If you have any questions, please email to: sales@maximist.co SHIP GUN, RECEIPT AND DETAILS TO: MaxiMist Support Refurbishment Department 15134 Citrus Country Dr Dade City, Florida 33523 You are responsible for the return shipping cost back to you (standard ground shipping). You will see this charge on check out. A prepaid shipping label to a Continental USA address location will be sent to you on email, to mail in your damaged gun. We do not cover any fees, taxes, or other costs associated with importation into international locations. If you have any questions-Please email us at sales@maximistspraytan.com