Shipping Protection from Damage, Loss & Theft

Lost or damaged orders are frustrating for both customers and businesses; shipping companies often refuse to reimburse anyone when they lose or damage packages, leaving customers upset and small businesses having to pay for the original item, its shipping cost, the replacement item and its shipping cost. In addition, many carriers no longer include any type of insurance on most of their services. We provide shipping insurance to provide shipping security, which is not included in the shipping fee from the shipping carrier. This covers product loss, theft or damage. If you opt out of shipping insurance, Mighty + Bright cannot be responsible for lost or stolen packages that have a status of delivered.  We are a small business and CANNOT responsible for lost packages. We offer shipping insurance so you'll be covered if a package is lost in the mail. If you remove shipping insurance from your order, please know that we will not replace a lost package, and we cannot make any exceptions. If your package was returned to us because an incorrect address was provided (including a missing or incorrect apartment number) we can either refund you for the items, excluding shipping costs, or for an additional shipping fee, re-ship the products to the correct address.