Service Ready: A Story of Love, Restaurants, and the Power of Hospitality

Some people stumble into the restaurant industry. Molly Irani built a life inside it. Service Ready is the story of how Molly and Meherwan Irani (founder of Spicewalla and a James Beard Award-winning chef) took a leap of faith, learned to run a restaurant on the fly, and went on to build one of the most celebrated restaurant groups in America. It's part memoir, part leadership guide, part love story. And it's one of the most honest books ever written about what it actually takes to create a culture where people want to show up. As Chief Culture Officer of the Chai Pani Restaurant Group and co-founder of Spicewalla, Molly pioneers a way of leading that puts people first...and the results speak for themselves, with industry-leading retention rates in an industry famous for burning people out. This book is her playbook. Not a list of rules, but a living, breathing story about resilience, hospitality, and the radical idea that the way you treat your team is the way your team treats your guests. Whether you work in restaurants, run a business, or just love a story about two people who bet everything on something they believed in, Service Ready is for you. Published by Scribner. Praised by Publishers Weekly, Chef Maneet Chauhan, the Asheville Citizen-Times, Cherry Bombe, and more!