RADtec 62" Zero Light Electric Patio Heater

Our E Series triple element heaters are designed to maximize comfort and functionality in living spaces where heat and style are required. Wall or Ceiling mounted infrared radiant heater, fully electric, Zero Light while operating, and painted all-black to blend seamlessly with your surrounding décor.   Remote controlled for ease of use with an operational lifespan of 20,000-30,000 hours and backed with an industry first 3 Year Warranty. Remote control and mounting kit materials included.   Infrared Heat Panel 3 Year Warranty Remote control included Designed for Covered Spaces Epoxy Powder Coated 6063 Aircraft Aluminum 4 Variable Heat Settings (2/4/8 hour time functions) Mounting kit materials included All Black Color No Glow (Zero Light)   Ideal Installation Covered patio with two or fewer open sides Mounting height 7-9ft Mounted directly above people Temperate zone of USA Specs  Fuel Type Electric Infrared Heat Coverage Area ~ 65ft² Water Resistance Rating IPX4 Dimensions (L x W x H) 62.5 x 7 x 2.5 in Weight 24 lbs Element Carbon Fiber Power 2400W, 220-240V, 10.4 Amp Plug Type Pigtailed (Hard Wired) Warranty, Returns & Manuals This model comes with a 3-Year Residential, 2-Year Commercial warranty.   For more information regarding the warranty for this product, please consult the manual below or contact customer service.   E24R Product Manual     Refund & Return Policy The following policies apply only to purchases made through RADtec.net’s Online Storefront. If you purchased a RADtec product from another retailer then you must contact that retailer’s customer service department. Refund Policy   RADtec is committed to providing the best customer service in the industry. Our goal is to make your shopping experience as seamless as possible and ensure that you are 100% satisfied with your purchase. RADtec has a 30-Day Satisfaction Guarantee Refund Policy Unused, uninstalled, and resalable merchandise in new condition and in the original packaging may be returned for a refund within 30 days of the delivery date. You must notify us of your intent to return within 30 days of your item’s delivery date. There is a 25% restocking fee for all orders plus shipping. Our return policy applies to cancellations made after an item has been physically shipped or refused at the time of delivery. We will refund the product price minus any applicable fees and charges.  Original shipping charges are non-refundable. The Following Cannot Be Returned   1. Products that have had their original manufacturer packaging opened 2. Products that have been out of their original manufacturers' packaging 3. Purchases of 5 or more units (warranty still applies) It is the customer's responsibility to return the merchandise in new resalable condition. Refunds are only issued after returned items have been received and inspected. If a returned item gets damaged during the transportation back to the manufacture, it is the customer's responsibility to file the claim with the carrier. No refund can be issued in this case. Note: If an order is cancelled after it is sent out for delivery, it is subject to any applicable return fees and/or charges. Please cancel any order within 48 hours of placing.  All return requests must be submitted in writing and sent to sales@gooutdoordirect.com.   Refunds    Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.     Exchanges    We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@gooutdoordirect.com.     Shipping   To return your product, please contact customer service, or email us at sales@gooutdoordirect.com. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item valued over $100, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.