Poly Service/Support - 5 Year - Service

In today's competitive marketplace, maintaining a robust collaborative communications solution is critical- and securing alternative capital is crucial. The Poly Device as a Service (DaaS) program offers our Certified Partners the opportunity to grow revenue by providing a combined offer of hardware and service in a simply monthly payment. 8x5 Tier One telephone support Poly Device as a Service provides Tier 1 support to determine if the eligible device has a hardware defect or failure and, if applicable, assist the Partner with processing the hardware return. We'll have your customer up and running in no time Poly provides advance hardware replacement for any failed hardware component covered by this service with freight charges covered by Poly for next business day delivery, before your customer returns the faulty one. Gives you complete peace of mind and confidence in your results Features parts replacement service for dependable efficiency with peace of mind Parts service characteristics for your convenience and ease of operation Next Business Day - Parts Repacement service response time for better accommodation with maximum reliability 5 Year service duration to ensure maximum efficiency and precise results