Pennsylvania Code 111 Compliance Audit Checklist BUNDLE (Electric & Gas)

This PDF Pennsylvania Code 111 Electric & Gas Compliance Audit Checklist Bundle details commission rules, statutes, regulations and/or docket decisions pertaining to operational requirements within the state. It is designed to ensure that employees and agents are informed of and compliant with state regulations. This bundle is offered at an exceptional 10% discount. * Content last verified July 28, 2022   Please Note: This bundle is for Pennsylvania Code 111 applicable to Electric & Gas Residential customers ONLY. For all Pennsylvania Electric rules applicable to both Residential and Small Commercial customers, you may also purchase PA Code 54 & 75 Electric Compliance Audit Checklist. For all Pennsylvania Gas rules applicable to both Residential and Small Commercial customers, please also purchase PA Code 62 Gas Compliance Audit Checklist separately. This Bundle includes all of the following sections:  General § 111.1 Key Definitions § 111.2 Supplier Liability for Its Agent; Discipline § 111.3 and 111.6 Agent Qualifications & Standards; Criminal Background Investigations § 111.4 Agent Training § 111.5 Customer Authorization to Transfer Account; Transaction; Verification; Documentation § 111.7 Agent Identification; Misrepresentation § 111.8 Door-to-Door Sales § 111.9 Telemarketing § 111.10 Receipt of Disclosure Statement and Right to Rescind Transaction § 111.11 Consumer Protection § 111.12 Customer Complaints § 111.13 Notification Regarding Marketing or Sales Activity § 111.14