Package Protection

At Porch Potty, we offer Package Protection for just $2–$5 at checkout. This protection ensures that if your order is lost, stolen, or damaged during shipping, you’re covered. What’s Covered: Lost Shipments: If your order is lost during delivery, we will help you get a replacement. Stolen Packages: If your package is stolen after delivery, we’ll assist in resolving the issue. Damaged Items: If your Porch Potty arrives damaged, we’ll either replace it or provide a refund. How Package Protection Works: Add Package Protection: You can select the package protection option at checkout for just $2–$5. Contact Customer Support: If something goes wrong with your delivery, simply reach out to our customer support team. Resolution: We’ll assist you by either sending a replacement or processing a refund, depending on the situation. Terms & Conditions: Claims must be filed within 30 days of delivery by contacting customer support. The package protection fee is non-refundable.