Conflict and Resolution, Second Edition

Conflict and Resolution, Second Edition, provides students with a working knowledge of the major forms of dispute resolution. Through the use of hands-on exercises and role-playing scenarios, theory is put into practice allowing students to translate lessons learned into true to life situations. This newly revised text offers the following: provides an overview of negotiation, mediation, and arbitration in a short, accessible book well-designed pedagogyfor the paralegal students, including chapter summaries and exercises designed to engage students in application of what they have learned includes role-plays to allow students to experience how the theories of dispute resolution are used in practice ethical issues thoroughly covered The Second Edition offers: an even clearer presentation of the three major approaches to mediation : facilitative, evaluative, and transformative on-line negotiation and mediation will be included new topics including restorative justice and victim-offender mediation expanded materials on arbitration chapter on Conflict has been expanded to include different conflict styles