Mr.Steam CX 15kW Steam Shower Generator System

Mr.Steam CX 15kW Generator System   The Mr.Steam CX Generator Package is next-generation steam power. Ideal for larger spaces, the CX0360-CX1000 is designed for steam rooms with dimensions up to 1000 cubic feet (CF). The CX Generator is engineered for peak performance and features quieter power, ease of installation, and a touch-screen control. You get everything you need to create the perfect steam experience with the combination of a CX Generator, CX Control, Commercial SteamHead, Condensation Pan, and a factory-installed AutoFlush System. The result is a touchpoint experience that becomes memorable, revitalizing, and ultimately more gratifying. Includes CX Generator CX Generator Installation and Operation Manual 1-Year Limited Warranty CX Control CX Control Installation and Operation Manual 1-Year Limited Warranty Commercial SteamHead Commercial SteamHead Installation and Operation Manual 1-Year Limited Warranty Condensation Pan Condensation Pan 1-Year Limited Warranty Features CX Generator Industrial, large diameter, serviceable heating element Electronic water-level control system Stainless steel jacket prolongs life Quieter than a pressurized system Program to preheat the steam room at the start of each day Internal temperature shut-off to prevent low water conditions and integral high water cut-off Factory-installed AutoFlush System flushes old water and impurities promoting a healthy life for generators Compact size offers more flexibility with room design and straightforward installation All units are wired and pre-tested before shipping to ensure all parts of the generator are working perfectly Designed for commercial applications that require continuous or near continuous use so they are available to use all day Dimensions: 33.9"L x 7.9"W x 22" H (including factory-installed AutoFlush System) CX Control 7” color touchscreen control with menu-driven user interface Easily set on/off time and view system status while the unit is running Controls multiple CX Generators in a series Dimensions: 7.1"L x 1.6"W x 5.3"H Commercial SteamHead Complete with polycarbonate Acrylic Shield Comes in a Polished Chrome finish No assembly of moving parts required Dimensions: 3.1”Diameter x 1.8”W Condensation Pan Protects against potential water leaks Will trap and redirect the water to a predetermined area Goes on a solid level surface with a steam generator placed inside Dimensions: 33"L x 1.5"W x 9"H   Specifications Model CX0360-CX1000 Construction Material Stainless Steel Installation Type Hardwired Kilowatt Rating 9kW-24kW Wattage 9000-24000 Water Supply Connection 3/8" NPT Drain Connection 1" NPT Safety Valve Connection 3/4" NPT Minimum Cubic Feet 0 Maximum Cubic Feet 1000 Product Dimensions 33.9"L x 7.9"W x 22"H (including factory-installed AutoFlush System) Shipping Weight 60 lbs CX Control Product Dimensions 7.1"L x 1.9"W x 5.3"H Commercial SteamHead Product Dimensions 3.1"Diameter x 1.8"Depth Condensation Pan Product Dimensions 33"L x 1.5"W x 9"H Warranty Warranty Policy Mr. Steam® warrants that its MR.STEAM RESIDENTIAL STEAMBATH CONTROLS AND ACCESSORIES, installed in the United States or Canada including without limitation: iTempo™, Tempo/Plus™, iSteam®, AudioWizard™, SteamGenie® , iGenie™, AromaSteam, ChromaSteam®, MusicTherapy® In-Shower Speakers, MS Light, HomeWizard®, Drip Pan, Wall Mounted Steam/Shower Seats, and AutoFlush® automatic drain valves (collectively, Mr. Steam Controls and Accessories), are free from defects in materials and workmanship for two year from the date of purchase by the original consumer purchaser. Mr.Steam will repair or replace (at its option) Mr.Steam Controls and Accessories if they fail to conform to this limited warranty. All warranty work will be performed without charge when the Mr.Steam Control and Accessory is returned to the location designated by Mr.Steam within 2 years of the date of purchase. To obtain warranty service, call 1-800-76-STEAM (East Coast) or 1-800-72-STEAM (West Coast). For Mr. Steam CX Generator System and accessories damaged in shipping, please contact our customer service team with photos and information at customercare@nordicasauna.com. A team member will review and offer a credit or replacement based on the extent of the damage.  Terms, Conditions, and Exclusions This warranty does not apply to Controls and Accessories that are or have been: 1) Used in any non-residential setting. 2) Damaged by reason of local water conditions. 3) Installed or operated other than in accordance with the applicable Mr. Steam supplied Installation, Operation and Maintenance Manual. This warranty applies Mr.Steam CX Generator System to Controls and Accessories purchased and installed in the United States and Canada only. This warranty does not cover any costs to remove or reinstall the Control or Accessory. All freight charges must be pre-approved by Mr. Steam. This warranty applies only to Controls and Accessories purchased on or after January 1st, 2013. The foregoing is in lieu of all express or implied warranties. There are no warranties which extend beyond the description contained herein and specifically liability for any breach of any implied warranty of merchantability or fitness for a particular purpose is excluded. The duration of any warranties which may be implied by law notwithstanding the previous sentence (including the warranties of merchantability and fitness for a particular purpose) shall in no event exceed one year. In no event shall Mr. Steam be liable for special, incidental, or consequential damages arising from ownership or use of any Mr. Steam product or for any delay in the performance of its obligations under this warranty due to causes beyond its control. Some states do not allow limitations on how long an implied warranty lasts and/or do not allow the exclusion or limitation of consequential damages, so the above limitations and exclusions may not apply to you. This warranty gives you specific legal rights. You may have other rights, which vary from state to state. Shipping & Returns Cancellations & Refunds Nordica Sauna prides itself on having one of the best return policies in the industry.  Cancel any time before your order has shipped, completely free of charge (exceptions apply, including custom made orders). Call 1-877-587-5387 or email customercare@nordicasauna.com When will I know my order has shipped? As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. When will my order ship? If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at customercare@nordicasauna.com.   No shipping outside the lower 48 States in the USA. What if my shipment is damaged? Please inspect the packaging of your item(s) when they arrive. If you notice any damage, you should make note of it when signing for delivery.  If your item(s) do arrive damaged please send photos to customercare@nordicasauna.com and we will process an insurance claim on your behalf. Cancellations (Before order ships) Nordica Sauna prides itself on having one of the best return policies in the industry.  Cancel any time before your order has shipped, completely free of charge (exceptions apply, including custom made orders). Reach agents during business hours at 1-877-587-5387, the chat on our website, or email customercare@nordicasauna.com Cancellations of customer orders Custom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order.  These units are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.  All sales are final for Custom made and Made-to-order products. Refunds & Returns If you need to exchange your product, you may do so.  You, as the customer, are responsible for any shipping costs throughout any returns or exchange processes.  Not all orders are available for return once they have shipped.  We order products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and/or product.  Due to drastically increasing LTL/freight shipping costs, any outright returns will incur a 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. Seller reserves the right to refuse to refund any deposit or payment, or cancel any payment due, and any owing until such time as Seller a) is in receipt of the goods b) has inspected the goods and c) in the Sellers discretion, has found the goods to be free of damage. All refunds will be provided within 5 business days once the product has been returned to the warehouse and inspected for damage. Shipping Times We promise to do our best to get your order to you as soon as possible.  We provide estimated shipping times on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory/warehouse and dock workers and so on