Military Index Lookup Help

We'll be happy to help you find your soldier in the War of 1812, Indian Wars, and Mexican War military indexes in order to help you get their records from the National Archives.  You can sumbit this form if you're not sure what to order or what's in the indexes.  We'll take a look at your information and get back with you as soon as we can.  In other words, you're paying for us to do a little bit of digging into the indexes for you before you order the records.  If and when we find your soldier in the index, the next step would be to order the actual records.  Here's the thing though:  any time money is changing hands, we need to make sure we're on the same page.  We don't want there to be any misunderstanding about what you're paying for here.  Please read the terms in the blue boxes below, so you know what to expect.  We don't want you to be disappointed if something doesn't go like you thought it would, and it was covered in the terms to begin with. Oh, and there's good news.  If you're looking for help in finding a Union Civil War soldier in the pension index, we can do that free of charge!  (It's literally our website name, CivilWarRecords.com!)   You can do that here.     Terms and Conditions for Index Lookups for War of 1812, Mexican War and Indian War soldiers  This is a quick check of the indexes, so please help us by anwering as many of the questions as you know the answer to. (click to expand) That’s really what all of this boils down to. We keep this service affordable, and all we ask is that you work with us by giving the essential details up front. When you give us the key info, the lookup stays fast, fair, and inexpensive for everyone. What this lookup includes (click to expand) We check the pension index, the compiled military service record index, and the bounty land index (if applicable) for one soldier. This is a fast lookup, not a deep dive, which is how we can keep the price at ten dollars. No detective hats required, just a straightforward check of the standard indexes. What information we need from you (click to expand) Please share as much of the requested information as you know. If you already have the details recorded somewhere, taking a moment to include them helps us avoid guessing, or missing your soldier.  If you're putting your money on the line for this, we want to make sure it's well spent.   What this service does not include (click to expand) This lookup does not include reading long research notes, scrolling through online family trees, or untangling multi-page ancestral backstories. We love genealogy, but this service only stays manageable at ten dollars if the essential information comes to us neatly up front. Please note that if you're submitting details about someone, and you're not sure if they were in the war, it's going to be dificult to tell you for sure one way or the other.  We may find that name in the indexes, but we won't necessarily be able to tell you if he's the same soldier.  Your results may come back inconclusive in these cases. When we may need to decline a lookup (click to expand) If the details provided are too vague or incomplete, we may need to decline the request or ask for more information. We’re not trying to be difficult, we just want to give you the most accurate answer possible. Non-refundable lookups (click to expand) The lookup fee is non-refundable, even if we don’t find your soldier in the index. You’re paying for the time spent searching, not for a guaranteed match. Some individuals simply do not appear in the surviving indexes. When extra fees may apply (click to expand) If the request requires more than a basic lookup, such as multiple identity problems, broad searches, or many name variations, additional fees may apply. We will always contact you before doing anything beyond the basic lookup. One soldier per order (click to expand) Each order covers one soldier's lookup only. Trying to fit “my ancestor, and maybe one or two others” into one order gets a bit overwhelming for us. One lookup per order keeps everything fair and manageable. What you can expect from index results (click to expand) Index entries vary widely in completeness, clarity, and survival. Some are detailed, some are vague, and some never existed. The results depend entirely on what remains in the historical record and the information you provide.  Some soldiers may not be in the indexes at all, for various reasons. Agreement to terms (click to expand) By placing an order, you agree to these terms. These guidelines help keep this service quick, affordable, and enjoyable for everyone involved.  Including us!