Dealing with Difficult People (Bulk)

Invest in your team and buy in bulk! Please note, that once the purchase is complete you will receive an email with your attached course codes within 2 business days.  The email will be sent to the email address used at purchase. Purchase 10-19 Course Codes 10% Off Purchase 20-34 Course Codes 15% Off Purchase 35-49 Course Codes 20% Off Purchase 50 or more 30% Off Property management is a people business. Strong interpersonal skills are essential to a successful and satisfying career in this industry. This course will help you develop the skills you need to work well with your customers, particularly when situations become difficult. You’ll explore steps for resolving conflict with residents and prospective residents, how to address colleagues, and how to communicate praise with sincerity.