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number of days] days of receiving your order. To be eligible for a refund, the product must be in its original packaging and in the same condition that you received it. Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your refund is approved, we will initiate a refund to your original method of payment. Please note that shipping fees are non-refundable, and you will be responsible for paying the return shipping costs. However, if the product is defective or there was an error on our end, we will cover the return shipping costs. If you have any questions or concerns about our refund policy, please don't hesitate to contact our customer support team. At k9jewelrys@gmail.Com or contact us +13476274528 We're here to help and want to make sure you have a positive shopping experience with us."our shop address is 2004 Church Ave., Brooklyn, NY 11226.