011209 SIP Emergency Intercom

Description The SIP Emergency Intercom delivers two-way communication and secure access control for your VoIP phone system. These devices are perfect for a multitude of indoor settings, such as commercial or residential facilities, schools and universities, retail establishments, warehouses, and manufacturing plants. CyberData's SIP enabled VoIP products are compatible with a vast majority of VoIP systems including SBCs, Gateways, and phone systems both on-premise and cloud-based. Features Full duplex audio with enhanced acoustic echo canceling Half duplex push-to-talk audio from the phone side using the phone's keypad or from the intercom side using the call button Simultaneous SIP and multicast Supports user-uploadable ring and alert tones Loud/Night Ringer function - second SIP extension Can receive pages directly from Poly phones as well as other devices that send standard multicast DTMF-controlled dry relay contact for auxiliary control Door closure and tamper alert signal Network volume control Supports Auxiliary Strobe Kit for visual notification Intended for indoor use only TLS 1.2 and SRTP enhanced security for IP endpoints in a local or cloud-based environment Autoprovisioning via HTTP, HTTPS, or TFTP HTTPS or HTTP web-based configuration. HTTPS is enabled by default Configurable event generation for device health and status monitoring 802.11q VLAN tagging Web-based upgradeable firmware Support for Cisco SRST resiliency Specs Ethernet I/F 10/100 Mbps Protocol SIP RFC 3261 Compatible Power Input PoE 802.3af compliant or +8 to +12VDC @ 1000mA Regulated Power Supply (not included) Audio Output (Max) Power Rating (Max) 802.3af: 86dB @ 1 meter 802.3af: 5-Watts On-Board Relay 1A @ 30 VDC Payload Types G.711 a-Law, G.711 μ-Law, G.722 and G.729 Network Security TLS 1.2, SRTP, HTTPS Operating Range Temperature: -40 degrees C to 55 degrees C (-40 degrees F to 131 degrees F) Humidity: 5-95%, non-condensing Storage Temperature -40 degrees C to 70 degrees C (-40 degrees F to 158 degrees F) Storage Altitude Up to 15,000 ft. [4573 m] Dimensions* Length: 4.53 inches [115 mm] Width: 2.22 inches [56.3 mm] Height: 4.53 inches [115 mm] Weight Boxed Weight 1.0 lbs. [0.45 kg] 2.0 lbs. [0.90 kg] Compliance CE: EMC Directive – Class A EN 55032 & EN 55024, LV Safety Directive EN 62368-1; RoHS Compliant; FCC Part 15 Class; Industry Canada ICES-3 Class A; IEEE 802.3 Compliant; TAA Compliant Warranty 2 Years Limited Part Number 011209 *Dimensions are measured from the perspective of the product being upright with the front of the product facing you. FAQs How do I update my firmware? Go to the Downloads tab, click on the serial number range matching your device and download the firmware compatible with it. To update the firmware, unzip the file and log in to the web GUI for the device you are trying to upgrade. Navigate to the Firmware tab and browse for the firmware file you just downloaded. Select and upload that file. Do not reboot, the device will do it for you. For more information, please check your product’s Operations Guide, also available under the Downloads tab. PLEASE NOTE: Firmware is not backwards compatible for V3 devices. If you are downgrading or trying to update a pre-V3 device, please contact CyberData’s Technical Support Department first to ensure the device does not get damaged. We also recommend you export a copy of your current configuration BEFORE updating, should a loss of power or another issue occur that would potentially lose your settings. Is this device compatible with my service provider or IP-PBX server? CyberData VoIP products are compatible with IP-PBX servers that support standard SIP protocol. You can find a full list of IP-PBX servers that CyberData products have been validated on by going to Connecting to Compatible IP-PBX Servers. If you do not see your IP-PBX on this list, feel free to contact CyberData’s Technical Support Department for more information. What is multicast? IP multicast is a technique for one-to-many communication over a local IP network. IGMP multicast is sent via UDP packets from a multicast server to a multicast receiver. This stream scales to a larger receiver population by not requiring prior knowledge of who or how many receivers there are. Multicast uses network infrastructure efficiently by requiring the source to send a packet only once, even if it needs to be delivered to many receivers. The network replicates the packet in order to reach multiple receivers only when necessary. Multicast is a great alternative to SIP registration as it does not require that the recipient of the stream to register as an extension on an IP-PBX server. CyberData products support both regular IGMP multicast as well as proprietary Polycom Group Paging. Which IP Phones do you recommend for setting up a Peer to Peer SIP call with this device? See SIP Point-To-Point Configuration How loud is the speaker on the Intercom? The average Intercom volume level is 9 SPL using the standard 1KHz test tone normalized at 0dB and yields 93dB output at 1 meter. What is the difference between the SIP Emergency Intercom (011209), SIP Indoor Intercom (011211), and the SIP Indoor Flush Mount (011272)? The difference in these products are the physical characteristics. The Emergency Intercom (011209) is bright red and features an “EMERGENCY” label, while the Indoor Intercom (011211) is white and features a “CALL” label. Both of these products are surface mount. The Indoor Flush Mount Intercom (011272) has the same labels as the indoor intercom, but comes in a flush mountable case. All of these products have the same internal functionality. For additional support or answers to questions not covered on this page, who should I contact? CyberData’s Technical Support Department What type of relay does the intercom have? CyberData's line of intercoms have a normally open, temporarily closed style relay for use with most door strikes. If the inverse, normally closed temporarily open, is required please use one of CyberData's Door Strike Relay accessory products. What is the maximum rating for the intercom's relay? CyberData Intercoms onboard relays are rated up to 1 amp at 30 volt DC. Is the circuit board on the intercom IP rated? The circuit boards in CyberData's intercoms are not IP rated and rely on the IP rating of their enclosure to protect the board. Installation Typical Installation Door Entry/Access Control SIP RGB Strobe or Auxiliary RGB Strobe Onboard Terminal Connections Intercom to Auxiliary RGB Strobe Connections Remote Switch Connecting to non-inductive type loads (Devices Less than 1A at 30 VDC) Connecting to inductive type loads (Door Strike Intermediate Relay Module product (CD# 011269) Connecting to inductive type loads (Networked Dual Door Strike Relay product (CD# 011375) Mounting Wall Mounting Wall Mounting Downloads All firmware files include release notes and an autoprovisioning template. Please back up your configuration before uploading firmware, and restore factory defaults after the upload is complete. Serial Number begins with 2090xxxxx Documentation Description Date PDF Datasheet DATE:10/31/22 PDF Quick Start Guide DATE:9/12/14 PDF Quick Reference Placemat DATE:10/22/15 PDF Operations Guide (firmware version 8.0.0) DATE:10/30/15 PDF Operations Guide (firmware version 7.1.6) DATE:2/15/13 PDF CyberData Night Ringer Explained DATE:3/25/20 Connecting to Compatible IP-PBX Servers Firmware, Drivers & Utilities ZIP Firmware 8.0.2 DATE:7/8/13 ZIP Firmware 8.0.1 DATE:5/21/13 ZIP Firmware 8.0.0 DATE:3/22/13 ZIP Firmware 7.1.6 DATE:10/24/12 ZIP Firmware 8.0.0 with signature for downgrading from v8.0.1 or higher DATE:3/22/13 ZIP Firmware 7.1.6 with signature for downgrading from v8.0.0 or higher DATE:3/22/13 ZIP The SolarWinds TFTP server is used when autoprovisioning firmware updates or audio files. ZIP The Discovery Utility scans the network for CyberData devices. Serial Number begins with 2091xxxxx Documentation Description Date PDF Datasheet DATE:10/31/22 PDF Quick Start Guide DATE:2/27/17 PDF Quick Reference DATE:2/27/17 PDF Operations Guide (firmware version 11.7.1) DATE:1/3/19 PDF Operations Guide (firmware version 11.4.8) DATE:5/18/16 PDF Operations Guide (firmware version 11.4.7) DATE:10/22/15 PDF Operations Guide (firmware version 11.4.2) DATE:8/18/15 PDF Operations Guide (firmware version 11.3.0) DATE:3/31/15 PDF Operations Guide (firmware version 11.1.0) DATE:1/6/15 PDF Operations Guide (firmware version 10.3.0) DATE:9/8/14 PDF Operations Guide (firmware version 10.1.3) DATE:4/16/14 PDF CyberData Night Ringer Explained DATE:3/25/20 PDF CE Declaration of Conformity DATE:2/17/17 Connecting to Compatible IP-PBX Servers Firmware, Drivers & Utilities ZIP Firmware 11.8.0 DATE:6/19/17 ZIP Firmware 11.7.3 DATE:3/6/17 ZIP Firmware 11.4.8 DATE:11/06/15 ZIP Firmware 11.4.7 DATE:10/5/15 ZIP Firmware 11.4.3 DATE:5/15/15 ZIP Firmware 11.4.2 DATE:4/30/15 ZIP Firmware 11.3.0 DATE:2/18/15 ZIP Firmware 11.1.1 DATE:1/27/15 ZIP Firmware 11.1.0 DATE:12/22/14 ZIP Firmware 10.3.0 DATE:5/7/14 ZIP Firmware 10.1.3 DATE:3/6/14 ZIP The SolarWinds TFTP server is used when autoprovisioning firmware updates or audio files. ZIP The Discovery Utility scans the network for CyberData devices. Serial Number begins with 2092xxxxx Documentation Description Date PDF Datasheet DATE: 10/31/22 PDF Quick Start Guide DATE:3/1/22 PDF Quick-Reference Placemat DATE:3/1/22 PDF Operations Guide (firmware version 20.4.1) DATE:3/1/22 PDF Operations Guide (firmware version 20.0.0) DATE:1/24/19 PDF CyberData Night Ringer Explained DATE:3/25/20 PDF CE Declaration of Conformity DATE:2/23/17 Connecting to Compatible IP-PBX Servers Firmware, Drivers & Utilities ZIP Firmware 20.4.1 DATE:2/22/22 ZIP Firmware 20.0.0 DATE:1/22/19 ZIP The SolarWinds TFTP server is used when autoprovisioning firmware updates or audio files. ZIP The Discovery U